Servitization in the Healthcare Industry

Outcome-based service contracts and instant, scalable access to equipment can accomplish total cost of ownership reductions and increased efficiency.

Rethinking your business model
and sourcing strategy

Although servitization is already widely adopted within a range of sectors, the healthcare industry lags behind. Currently, the sector is facing rapidly rising costs and revenues are under pressure. The COVID-19 pandemic shone a spotlight on this. Instead of equipment ownership, outcome-based service contracts and instant, scalable access to equipment have already led to total cost of ownership reductions and increased efficiency in multiple industries. To what extent could the healthcare sector also benefit from this innovative approach? Learn more through this report. 

Download report

This report is a collaborative project between DLL and Berenschot, with research performed by Master students in Supply Chain Management from Rotterdam School of Management (Erasmus University Rotterdam). 

Complete the form below to receive a copy of the report. We hope you find it useful for your business. Should you have any questions, please contact your DLL representative or reach out via info@dllgroup.com  

Note: A rectification has been included concerning the reference to the Servitization Maturity model by Praetimus (2012) that is used in this report.

* Required fields